Refund Policy

Here, at Baby Shoppers, your money is safe and sound. Refunds can be requested for the following conditions.

• If a return is not possible for any reason
• You want your money back after returning instead of a change in product
• If you receive a product you did not order
• If the customer has a change of mind, they can cancel their orders before they have been dispatched

Refunds can usually take up to 7 days after receiving and processing returns.

If you have initially paid through a card, the refund can be sent to the bank account which can take from 7 to 10 days. (Can take longer depending on the bank).

If you have initially paid through bkash, then the refund will be sent back through bkash to your account in 2 to 5 days.

To get a refund, follow these simple steps:

• Provide your order ID details though e-mail.
• Wait for our confirmation about your request.

Kindly note, if we have sent any faulty product, the delivery charges or transaction cost for credit cards will be borne by us.